[Previously published on E-Nor blog ] It’s a well-known fact in business that retaining your existing clients is easier and less expensive than acquiring new ones. Nevertheless, marketers put a lot of focus on acquiring new clients. In the Google Analytics web interface, there are many...
Originating Author : Israel Kloss Introduction: Customers don’t tell you when and why they are at risk of switching to a competitor or just dropping out altogether. This kind of business intelligence is becoming a much more important corporate tool. Analysis Overview: You can do this...