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DAA Community Recognized as Most Improved

By Marilee Yorchak posted 10-07-2016 03:49 PM

  

DAA is proud to share that we were recently contacted by our community vendor Higher Logic to be interviewed on our community best practices.   Higher Logic conducts an annual Engagement Benchmarking survey and DAA Community was reported as one of the top performers among their 700+ clients.  

DAA’s Engagement Benchmarking Score (EBS) increased 235% from 2014 to 2015.  The year over year number of posts went up 83% and DAA Community had 61% more authors contributing.  EBS is also positively influenced by the number of posts made per thread.  EBS scores decrease when threads go without any response.   DAA is performed strongly in all of these categories, which is how our score was so high.     

A community is made up by the combined efforts and engagement of its members.   DAA would like to take this opportunity to thank all of you who have taken the time to post your questions and to contribute your expertise on this forum.   You can see a list of our current top performers here.  Thank you also to Laura Garrison-Brook, community manager, for her role in DAA Community's success.

Your engagement and generosity with DAA Community is a triple win – you benefit yourself by building your brand and learning from others, you benefit your peers by sharing your knowledge, and you benefit DAA by strengthening this membership benefit.    Well done and thanks to all of you!    

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